{"id":1693,"date":"2025-04-05T23:51:00","date_gmt":"2025-04-05T21:51:00","guid":{"rendered":"https:\/\/crdex.com.pe\/?page_id=1693"},"modified":"2026-04-18T17:47:12","modified_gmt":"2026-04-18T15:47:12","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/crdex.com.pe\/en\/libro-de-reclamaciones","title":{"rendered":"Libro de reclamaciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1693\" class=\"elementor elementor-1693\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0aadd0c e-flex e-con-boxed e-con e-parent\" data-id=\"0aadd0c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4860a45 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4860a45\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a07e8b8 elementor-invisible\" data-id=\"a07e8b8\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fce48ce elementor-widget elementor-widget-heading\" data-id=\"fce48ce\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Libro de reclamaciones - Ley 29571<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-341122d elementor-widget 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elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNames\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Names\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_378701b elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_378701b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_378701b]\" id=\"form-field-field_378701b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-mail\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_0509899 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_0509899\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDNI\/CE\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_0509899]\" id=\"form-field-field_0509899\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"DNI\/CE\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPhone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Phone\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_6e08ba2 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_6e08ba2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDepartamento\/Provincia\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_6e08ba2]\" id=\"form-field-field_6e08ba2\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Departamento\/Provincia\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_bbe6fb1 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_bbe6fb1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDistrito\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_bbe6fb1]\" id=\"form-field-field_bbe6fb1\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Distrito\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_8b690c6 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_8b690c6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDetalle de la Reclamaci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Queja\" id=\"form-field-field_8b690c6-0\" name=\"form_fields[field_8b690c6]\"> <label for=\"form-field-field_8b690c6-0\">Queja<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Reclamo\" id=\"form-field-field_8b690c6-1\" name=\"form_fields[field_8b690c6]\"> <label for=\"form-field-field_8b690c6-1\">Reclamo<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_b745610 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b745610\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMotivo del Reclamo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_b745610]\" id=\"form-field-field_b745610\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Motivo del Reclamo\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_b94f670 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b94f670\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMonto a reclamar\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_b94f670]\" id=\"form-field-field_b94f670\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Monto a reclamar\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDetalle de Queja\/Reclamo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Ingrese la descripci\u00f3n de la Queja\/Reclamo\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_be5acc0 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_be5acc0\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPedido a realizar a Proveedor\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_be5acc0]\" id=\"form-field-field_be5acc0\" rows=\"4\" placeholder=\"Ingrese la petici\u00f3n de la Queja\/Reclamo\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar Reclamo<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Libro de reclamaciones &#8211; Ley 29571<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1693","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/crdex.com.pe\/en\/wp-json\/wp\/v2\/pages\/1693","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crdex.com.pe\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crdex.com.pe\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crdex.com.pe\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crdex.com.pe\/en\/wp-json\/wp\/v2\/comments?post=1693"}],"version-history":[{"count":21,"href":"https:\/\/crdex.com.pe\/en\/wp-json\/wp\/v2\/pages\/1693\/revisions"}],"predecessor-version":[{"id":2422,"href":"https:\/\/crdex.com.pe\/en\/wp-json\/wp\/v2\/pages\/1693\/revisions\/2422"}],"wp:attachment":[{"href":"https:\/\/crdex.com.pe\/en\/wp-json\/wp\/v2\/media?parent=1693"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}